How to Make your Team More Productive

How to Make your Team More Productive

He knows this guy can be an opera star. And he knows people would adore him. There’s just one slight problem; he can only really sing in the shower. In Woody Allen’s To Rome with Love the answer to this problem is both hilarious and brilliant. At first people think the solution is plain nuts, […]

Why being in the dark isn’t always a bad thing

Why being in the dark isn’t always a bad thing

Posted by on Jul 14, 2016 in case studies, customer service | No Comments

Holidaying in Montreal. Lots of jazz and lots of practice at seeing how much butter and brie I could get on a baguette. (Answer: lots). And two of the best customer service experiences I’ve ever had. We were out for dinner. During this, I sent sweet potato chips ricocheting off my plate, splashed my husband […]

The importance of teams having game plans

The importance of teams having game plans

Posted by on Jun 29, 2016 in case studies, news, teams | 2 Comments

“There are two seasons in Ottawa” says the lady as we wait outside the changing rooms. “Winter and construction.” And this year it’s worse. About three weeks ago a 3 lane sink hole appeared in Ottawa’s Rideau Street, swallowing a minivan (no-one was hurt). Construction and reconstruction is still everywhere in this main shopping street […]

Why you should hire an Icelander for your team

Why you should hire an Icelander for your team

Posted by on Jun 17, 2016 in teams, writing | No Comments

In the little population of Iceland (320,000) football is big. Thanks to their opening performance in Euro 2016, Iceland has come to the attention of the sporting world. Here are three reasons why you’d want an Icelander on your team, whether it’s football, flower arranging or fundraising. Stoical Once upon a time, in 874 A.D. […]

Be more creative in 15 minutes

Be more creative in 15 minutes

Posted by on Jun 13, 2016 in creativity, teams | No Comments

Creativity is the new black. It boosts employee morale, is self-generating (creative leaders breed creative employees) and being creative is good for your mental and physical health. You can get more creative in the workplace in just 15 minutes by playing the shifting game. It’s a wonderful way to boost a team’s creativity and is taken from […]

Connecting with your customer

Connecting with your customer

In my bathroom there are two gorgeous, scarlet towels. They make me want to have a bath just to cocoon myself in them afterwards. I bought them in the UK store, John Lewis. The shop assistant, let’s call him Towel Man, was amazing. He explained technical towel terms like pile and twist and showed me […]

How to give a magical talk

How to give a magical talk

Posted by on May 22, 2016 in case studies, public speaking, TED talk | No Comments

TED talks are a great place to get your head fed and see some world class public speaking skills. One such talk is of a woman finding nirvana and hearing herself speak and sound like a golden retriever. Reads like a Tim Burton movie, doesn’t it? It’s actually a step by step journey of experiencing […]

Follow the pink brick road

Follow the pink brick road

Posted by on May 16, 2016 in public speaking, story-telling, visuals | No Comments

What can Eurovision teach you about public speaking and engaging with your audience? The best public speaking takes your audience on a journey. The charming Zoë, who represented Austria at Eurovision 2016, was on her own journey, standing on a pink brick road singing about searching for paradise. When you‘re presenting to an audience your […]