What this little bird can teach you about sales and marketing

What this little bird can teach you about sales and marketing

The orange flame bower bird has got its sales and marketing down to a fine tee (photo courtesy of BBC). Grit, graft and gumption. Landing a client takes time. We’d love it to be a quick tick box exercise, something simple that gets us that new account. But it’s a process. And the more thought, […]

Engagement – The Icelandic Way

Engagement – The Icelandic Way

Posted by on Sep 30, 2018 in culture, engagement, language, leadership, teams | No Comments

Why little kids run, how to make workplace culture every employees’ responsibility and creating engagement the Icelandic way. The comedian Eddie Izzard says that kids run everywhere for the reason that “there could be ice cream over there” – getting to the heart of what’s really important to a 4 year old. It’s so true, […]

Why do women use more exclamation marks than men?

Why do women use more exclamation marks than men?

Why one little piece of punctuation shapes how we see people, what women can do to be seen as more professional in the workplace and why Hemingway would have had a tough time on social media. Exclamation marks. Love them or hate them, to exclaim or not to exclaim: that is the question. Because although […]

Growth Mindset – Be Like Beyoncé. Or Humpty Dumpty.

Growth Mindset – Be Like Beyoncé. Or Humpty Dumpty.

Posted by on Jun 30, 2018 in growth mindset, learning | No Comments

I’ve written here before about having effective coaching conversations with your team, how to shine at public speaking and the neuroscience that shows us how to work with our busy brains. This time I thought I’d try something different and write about what I’m doing to develop myself – and the growth mindset lessons I’ve […]

How to Window Dress Your Communication

How to Window Dress Your Communication

What creative window dressing can teach you about using your words well. Walking through downtown Munich a shop window grabbed my attention. It used colour, design and imagination in a striking yet simple way. In fact it was such a great display that I stood and looked at it for a few minutes. What did […]

How Constraints Help You Be Creative

How Constraints Help You Be Creative

Posted by on Feb 28, 2018 in creativity, design, leadership, learning | No Comments

How constraints help you be creative Two stories from the world of toys and food that show how turning broken bits into brilliance is more common than you think. What can you buy in 130 different countries, comes in 53 different colours and 75 billion pieces of it are sold each year? Answer: Lego. Translated […]

Ten Top Tips For Networking (or How To Speak To Strangers)

Ten Top Tips For Networking (or How To Speak To Strangers)

  Great questions to develop rapport, the Dalai Lama telling it like it is and the mighty power of a handwritten card. Right up there with the fear most people have for public speaking is walking into a room full of strangers and talking to folk you’ve never met in your life. You know the […]

Why You Should Unplug More

Why You Should Unplug More

Posted by on Dec 29, 2017 in conversation, listening, technology, TED talk | No Comments

John Carson was the cool English teacher with round, John Lennon glasses, and a dry and thoughtful wit. I was a trainee teacher and we were talking about students’ essays. “It’s fascinating to encourage kids to write about how they constantly need to be wired up, rather than deal with silence, or even worse, be […]

Ten Top Tips For Public Speaking

Ten Top Tips For Public Speaking

We are all public speakers. Whether it’s show and tell at school, being put on the spot at work to “just say a few words” or facing a sea of expectant faces from a stage. Here are ten top tips to help you. Tip #1 – Preparation Whether you’re presenting to your team, prospective clients […]

Why Having Bad Ideas is Important

Why Having Bad Ideas is Important

Coming up with creative ideas is part of my job. As a trainer and coach I design and deliver learning programmes and as a writer I market and promote clients’ services and products. This means that keeping my own creative juices topped up is important. More and more of us are asked to be creative […]